Cancellation Policy


When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.

If you don’t want to renew a subscription you can cancel it, within the guidelines outlined below.

Subscription Cancellation

HI-VIBE subscription commitments are as follows:

  • Weekly subscriptions: 4-week minimum commitment
  • Monthly subscriptions: 4-month minimum commitment
  • Quarterly subscriptions: 12-month minimum commitment

If you are beyond the minimum commitment for your subscription type, you may cancel your subscription at any time. Email us at to initiate cancellation, and you will receive a confirmation within one (1) day from the HI-VIBE subscription team. Your cancellation email request must be received 48 hours prior to your next delivery in order avoid incurring another charge.

As a HI-VIBE subscriber you receive 10% off all products ordered through the service. If you you would like to cancel but have not met the minimum commitment, cancelling your subscription will require you to remit in full the 10% discount amount extended to you.